Test Equipment Calibration Services
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• Overview
• Onsite Calibration Services
• Time Critical Response Services
• Pickup and delivery
• Test Equipment Calibration Capabilities
• “My Data” Login Page
• Service Summary Documentation
• Bar Coded Labels
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All phone calls are answered in person and we strive to provide the best response possible. To achieve this, we’ve established multiple,
state-of-the-art facilities and the ability to mobilize dedicated equipment rapidly. Each test equipment calibration laboratory is outfitted to
accommodate a variety of customer calibration needs, while specializing in optical communication test equipment support.
Our labs are equipped with hard to find optical standards and highly experienced staff. Custom-Cal takes pride in our ability to
perform original equipment manufacturer (OEM) level calibrations and we can cater to customers’ individual needs via customized
test equipment calibration procedures designed to more closely match your actual requirements while saving valuable time and investment.
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Custom Calibration Solutions assists customers in meeting or exceeding individual business goals by striking the ultimate balance between
quality objectives and cost. We can optimize any existing test equipment calibration program by combining the use of our proprietary procedures in
conjunction with the most appropriate standards for each calibration task.
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Custom-Cal maintains an extensive inventory and variety of unique reference standards that allow us to provide test equipment calibration services quickly
and efficiently, with high-level, direct traceability to NIST that are performed by engineers and technicians with extensive OEM experience.
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All work performed in accordance with ISO 9001:2008
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When a client is unable to afford “down-time” due to calibration scheduling, Custom-Cal can provide onsite test equipment calibration services.
Onsite calibration services reduce concerns about turnaround time, shipping damage and other potential hazards of transporting your
valuable test equipment off-premises. Custom-Cal offers onsite support on a global basis for meeting customer requirements, such as
optical test equipment capabilities, in locations as far reaching at the Asia Pacific Rim, Canada & the US East and West coasts.
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Occasionally customers find they have a time sensitive situation.
Whether it is an upcoming audit, inspection or production deadline, where an urgent response is required, Custom-Cal is flexible enough
to expedite our services to accommodate each unique requirement. A variety of special services are offered, including overnight and
multiple day onsite test equipment calibration services.
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For companies that are local to our facilities, we can schedule a staff member to pick up your test equipment and return it when the job is
completed. Place your valuable equipment in the hands of experts who understand how it should be delivered using safe and suitable packing
methods. We can provide the necessary boxes, ESD packaging, cushioning and any other means necessary to ensure proper transportation.
Pickup and delivery minimizes the cost associated with insurance. There are no extra charges for insurance when transporting your equipment.
We assume the risk and guarantee that your equipment will be returned in the same condition or better. If you are located within a sixty
mile radius of any of our main locations, pickup and delivery charges are waived.
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Custom-Cal is one of the elite trusted calibration houses that can calibrate high end optical test equipment.
We have specific specialized standards and expertise geared toward customers with optical test equipment.
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We also provide calibration for a wide range of test equipment:
RF, Communication, Bench, Environmental, and Mechanical
including thousands of instruments that are no longer supported by the original manufacturer.
Feel free to search for your specific model on our website to bring you to our on-line request form, where you may indicate
your particular needs, or give us a call anytime at (888)530-9009.
As always, we pride ourselves on having prompt turnaround times and competitive prices. All test equipment calibrations are NIST traceable.
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Custom-Cal offers useful tools for helping our customers manage their test equipment calibration process.
There is a wide range of reasons for requesting information regarding your test equipment, which we are always happy to provide.
All data can be accessed for keeping track of the status of your unit throughout each process and for record-keeping purposes.
These tools are explained in further detail below, which includes a personal login page, service summary documentation and bar coded labels.
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Our customers can login to “My Data” to view their significant test equipment calibration-related data.
When you send us your equipment to be serviced, an entire page is created that allows you to
access various critical pieces of information, which saves you time and keeps you organized.
The data given on each piece of equipment includes:
-- Manufacturer and Model
-- Serial Number and Asset Number
-- Calibration Type, Result, and Date Performed
-- Calibration Interval, Date Due In Again, and Current Cal Status
-- Certification Number and Actual Certificate
sample page
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When you have a number of units at Custom-Cal for calibration, at your request we can provide a summary
document electronically via email to keep you updated on the status of the service order for each unit.
Conveniently formatted in a spreadsheet, it can be easily scanned and saves on phone time calling for an update.
Information provided on each unit is similar to that found on your My Data page, but is in a format that allows you
to manipulate and save the data. When your equipment has a change in status, the data page is updated and old
information is no longer available to you. However, a service summary documentation allows you to keep detailed
records about your equipment in a simple, useful layout. Rename certificate pdf to your liking (ie model/serial number)
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The bar coded number uniquely identifies the unit’s service history at Custom-Cal. It is used to provide access to
Manufacturer, model, serial number and your asset number for inventory, loss prevention/tracking, etc.
The label can save time, effort and potential damage (the TE doesn’t have to be removed from the test racks)
when identifying units due for calibration or other service.
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Advantages:
-- Aids in physical inventory
-- Assists in tracking portable instrumentation
-- Allows a higher level of management control: it gives you the ability to delegate quality activities
-- Aids in scheduling test equipment calibration activity: knowing where the instruments are helps “roundup” instruments
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